Field Operations and Services

Terrasun’s field service organization delivers the full range of Operations and Maintenance (O&M) services that enable our clients’ Battery Energy Storage Systems (BESS) to run safely, reliably, and efficiently. Our team brings a broad range of skills to provide remote monitoring, troubleshooting, diagnostic and repair services to any part of the storage installation and the interconnects with the systems.
The best way to reach our team is by logging your request in Zendesk – your entry will be added to our tracking system, from where it will follow the resolution management process outlined below.

Our Customer Resolution Process

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